Cookies & privacy on HelloType1

Last updated: 7 July 2026

HelloType1 is run by Action4Diabetes (A4D), a UK-based charity supporting young people with Type 1 Diabetes across South-East Asia. This page explains, in plain language, what cookies and similar technologies this website uses, why, and the choices you have.

The short version

• Essential cookies remember your language and your choices. They are always on and identify nothing about you.
• Visit statistics (Google Analytics) are on by default so we can see which articles help people and improve them. You can switch this off below.
• Session recording (Microsoft Clarity) only ever runs if you click Accept on our banner.
• We never sell data, never build advertising profiles, and never share data beyond the services that run this site.

Essential cookies (always on)

These remember the language you chose and the privacy choices you make (including your answer to our banner). Without them the site cannot work properly in eight languages. They contain no personal details and are not used to track you.

Visit statistics (on by default — you can turn them off)

We use Google Analytics to count visits: which pages are read, in which country, on what kind of device. We look at this as overall numbers — how the site is used, not who you are. It tells us, for example, that our Thai article about blood sugar levels is widely read, so we keep it updated. Google processes this data on our behalf for this purpose; we do not use it for advertising and we do not build profiles of visitors.

Session recording (only if you say yes)

If — and only if — you click Accept on our banner, Microsoft Clarity records how pages are used: where people scroll, what they tap, what seems confusing. Recordings mask what you type. We use them to fix parts of the site that don't work well, especially on phones. If you ignore or decline the banner, no recording happens.

Your choices

You can: use the switch below to turn visit statistics on or off; accept or decline session recording on the banner; and block or delete cookies in your browser settings at any time. Your choices apply from your next page view.

Questions about your data? Contact Action4Diabetes through the contact options on our About page.